Where is the company located?
Our office location: Portlethen, Aberdeen, Scotland, AB12 4UN
I made a Bitcoin withdrawal, it was processed
instantly, but the transaction hash in blockchain doesn't exist! I'm seeing the message:
"Transaction not found". Why?
That is blockchain issue, which is normal and happens sometimes. Just wait few moments and it will
appear in your wallet.
I made a withdrawal, it was processed instantly,
but it still doesn't appear in my wallet. Why?
I made a withdrawal, but it was not processed
instantly. Why?
That's because you forgot to fill in your withdrawal addresses. Click
on "Edit Account" button in your account menu and fill in your wallet information, where you would
like to receive withdrawals. You must do it, because without this information your withdrawal won't
be processed.
I made a deposit from my cryptocurrency wallet,
but it still isn't credited to my Trade30Minutes account. Why?
What is the maximum deposit amount that I can make
in Trade30Minutes?
There is no maximum limit, because you can make an unlimited number of
deposits. We only have upto 1000 USD limit for each deposit separately.
What are the investment plans offered by
Trade30Minutes?
Trade30Minutes offers 5 investment plans to all its investors,that is
located on our website homepage and on account section(deposit menu)
What is Trade30Minutes, and what are the activities
of the company?
Trade30Minutes is a prominent representative of the international
financial market, cryptocurrency trading and mining, it is a developer of hardware and offers safe
investments in this area.
Is Trade30Minutes a registered and legal
company?
Yes, Trade30Minutes is registered in the United Kingdom as "Doublebull
Limited" with a registration number of #02691387.
Who can be your customer?
Any interested person can become the investor of Trade30Minutes, no
matter how well he or she understands the scope of our business and technical aspects of
cryptocurrency mining as a whole.
Is your business established for a long term?
The company develops long-term relationships with customers and
partners. Our business plan includes the phased development over the next 10 years, until at least
2029.
Can I lose money by investing here?
No, you can't lose money. We make every effort to ensure the safety of
your assets. Also we have a reserve fund, that ensures the safety of your deposits.
How do I open my Trade30Minutes account?
It's quite easy and convenient. Follow this
link, fill in the registration form and then press "Register".
How can I make a deposit?
In the "Make Deposit" section of your account, select the necessary
investment plan, enter the amount, select the payment source (send the amount from your wallet or
invest from your account balance) and click on Spend button.
What payment tool can I use for investments and
earnings?
We accept TON, Usdt, Tron, Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin and Binance Coin.
I wish to invest with Trade30Minutes but I don't
have a cryptocurrency address. Where can I register it?
If you are not familiar with cryptocurrencies, then the easiest and most popular way is to use
Bitcoin. You can invest with any service which is the provider of Bitcoin wallets (addresses). If
you do not have such wallet, please register it at the following address
Blockchain.info
or
Coinbase.com or
Block.io .
When registering I am asked to enter a
Bitcoin/Litecoin/Bitcoin Cash/Ethereum/Dogecoin/Dash address. What is that?
Lets look at the example with Bitcoin. Bitcoin address is your ID
(account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters
(other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not
contain information about the owner. For example, 1HQWcQxn3M8mGC1kKupqZdQB4Cc4HddB4B. Other
cryptocurrencies have slightly different addresses but the main idea is similar to Bitcoin example.
How do I know the current BitCoin exchange
rate?
Use any online converter to find out about the actual value of
Bitcoin. The most popular service is
https://preev.com
Where can I buy BitCoin?
How much can I invest here?
Each of your deposits can be from 12 USD to 1000 USD maximum. The number of deposits is not limited.
I made a mistake during the registration and
entered an incorrect email. How to fix it?
You cannot. You can not change your username or email. The only
solution is to re-register your account.
How fast will my deposit be credited into my
account?
What is BitCoin (or any other cryptocurrency)
confirmation?
All BitCoin operations are confirmed by a BitCoin network. Every
single computer in the BitCoin network confirms your transaction, increasing the total number of
confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6,
the funds appear in the recipient account. Usually, such process takes up to 90 minutes.
What if after 6 confirmations my active deposit
equals 0?
Address the technical support service via the feedback form in the
"Support" section or via admin@Trade30Minutes and send the following data: 1) your login, 2) the
exact amount of the deposit in Bitcoin, and 3) the address, to which the payment was sent.
How many deposits can I have simultaneously?
You can have many deposits, we do not limit their number. Each of your
deposits has unique conditions, proper time of profit accrual and profit margins.
When will the first profit be generated?
Profit is generated on a daily basis, the first accrual will be the
next day, after full 24 hours if you choose "AFTER" investment plans.
Do I get profit every day, even on weekends?
Yes, of course. Profit is generated on an ongoing basis, 7 days a
week.
Do you make payments on weekends?
Yes, profits are also accrued on Saturdays and Sundays.
Is there a possibility of automatic reinvestment of
profits (compounding)?
No, compounding is not provided. You have to reinvest manually from
account balance.
Can I make a deposit directly from my balance or
shall I first withdraw the funds?
Our system allows you to accumulate funds on the balance of your
account, which you can use as a source for the creation of a new deposit.
How can I withdraw funds?
Login to your account using your username and password and click on
"Withdraw Funds" section.
What is the minimum amount I can withdraw?
The minimum withdrawal amount is 1 USD.
After I make a withdrawal request, when will the
funds be available on my BitCoin wallet?
The system works in an automatic mode, which means that you get paid
immediately after creating your query.
What is the referral commission?
Trade30Minutes offers 2 levels of referral commissions - 10%
commission for every deposit that your direct referral makes from his wallet, 2nd level commission
is 3%.
Do I have to have my own deposit in order to
receive referral commissions?
No, it is not necessary to have your own active deposit.
I can't enter my account! What to do?
Check the login data: your username and password. If you are sure you
enter correct data, but it is not possible to access the account, use the password reset function,
which is located below the login form. Click on
forgot
password link, type your username or e-mail and you'll receive a confirmation code to your
email for resetting your password.
How can I change my password?
You can change your password directly from your members area by
editing it in your personal profile.
How can I add my wallet addresses to my
account?
You can always add/edit your wallet address in "Edit Account" section.
I don't receive emails from the company! Why?
Check the spam folder in your mailbox. If the problem is not solved,
contact your email provider. We strongly recommend that you use the service @gmail.com to work with
the website.
How can I check my account balances?
You can access the account information 24 hours, seven days a week
over the Internet.
May I open several accounts in your program?
Yes, but we strongly recommend that you register one account and use
it for investment. It will allow to reduce load on the server and database, as well as prevent any
possible problems.
Can my relatives register from my IP address?
Yes, sure.
I made a request to withdraw profit, but it is
pending! What to do?
The most likely cause of the payment delay is invalid payment address in your "Edit Account"
section, or its absence, check it out first.
How can I cancel a payment?
You can do it yourself in the Withdrawals History section by clicking
[cancel].
My withdrawal request is processed, but the amount
did not get in my wallet. Why?
All cryptocurrency transactions are processed after 3 network
confirmations. Just wait, it shouldn't take more than 24 hours maximum.
How can I contact you in case of problems on the
website?
You can contact us around the clock via the support form or email
admin@Trade30Minutes. We will promptly respond to any problems.
Do you charge any fees to withdraw funds?
No, our clients do not have to bear any fees while withdrawing their
funds.
What do I need to do to earn referral
commissions?
You just need to register and use your referral link to attract new
investors.
What is fixed rate for cryptocurrency and why do we
need it?
Our company has a fixed rate for deposits. It is done to protect you
from volatility on cryptocurrency market. This means that you will always receive your profit and
will not depend on the market price. With our fixed rate you don't need to worry about rapid changes
of cryptocurrency value on the market. You will receive exactly as much Bitcoin (or any other
cryptocurrency) as you should receive depending on the deposit interest rate.